Terms and Conditions


         Welcome to www.oliviamadison.com.au. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern our relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.​


         The use of this website is subject to the following terms of use:


    •    The content of the pages of this website is for your general information and use only. It is subject to change without notice.

    •    Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

    •    Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

    •    This website contains material which is owned by or licensed to Olivia Madison. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

    •    All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

    •    Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

    •    From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

    •    Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.

    •    Free delivery for orders over $100.00 only applies to standard shipping.

    •    We ship within Australia. All delivery dates and times are a guideline only. 

    •    Risk of damage or loss to any product or service ordered by you from us transfers to you with effect from the time of delivery.

    •    Any promotions apply to only the product that is being promoted. If there is a sale time frame the promotion is available during that stated period or while stocks last. Olivia Madison reserves the right to amend any promotional offer at any time without notice. No further discounts will apply, no rain-checks and personal shoppers only.

    •    If a product is out of stock it is unavailable for sale until the website states the stock is replenished.

    •    If any Olivia Madison product(s) is given as a gift to a third party, it is the responsibility of the purchaser to disclose the information including these Terms and Conditions provided by Olivia Madison relating to the product(s) purchased to the third party.

    •    We have taken every care in the preparation of this site. However, as certain technical matters may be beyond our control, we cannot guarantee that you will have uninterrupted access at all times.

    •    Olivia Madison may refuse or may be unable to process an order if the product(s) you ordered is discontinued or no longer available or your credit card does not give authorisation for the purchase price.

    •    Prices and availability of the products listed on this site are subject to change without notice.

    •    All goods must be paid for in full before dispatch (including delivery charge if applicable). Once a purchase has been made, no order can be changed or amended.    


Medical Disclaimer

    •    Information content on this website is provided for general informational purposes and should not be considered medical advice. 

    •    Thoroughly read all ingredients lists and seek medical advice if you are unsure of the products suitability to you before using the product(s).

    •    Always do a patch test if there is any doubt or history of skin reactions.

    •    Discontinue use if a reaction occurs.

    •    None of our products are intended to be eaten, taken or used internally.

    •    It is the consumers responsibility that use of our product is at you own risk and you will take all care to ensure instructions are followed and the product is used as intended.

    •    Consult a medical professional if any doubts or questions in regards to a particular health condition and before you use or purchase any of our products.

    •    Olivia Madison will not be held liable or responsible for any reactions or effects you may experience.


Colours/Potential For Staining

    •    Olivia Madison bath bombs are formulated with the use of polysorbate 80 (natural wash off dispersant) which assists in non staining and non slipping. Olivia Madison makes no guarantees that our bath bombs will not stain surfaces and will not accept any liability for damage caused. Bath bombs colouring may remain on your bath after use it is recommended that the surfaces are cleaned thoroughly after use with your normal bath cleaning solution or white vinegar. This colouring advice is available in areas where purchase of these products are made and it is recommended that you consider this when making such a purchase.


Wholesale terms and conditions

Wholesale Access & Notifications

Olivia Madison may grant or refuse access to wholesale at our own discretion. Wholesale account term and conditions and prices are subject to change, without notice.

Wholesale Minimum Orders

First wholesale purchase must be $150 or greater in value.


Wholesale orders can be placed via email, website and telephone. Orders must be paid in full before dispatch takes place. Orders will be sent out after cleared payment has been received. Please allow time for this to take place. Usually within a couple of days the order will be dispatched. In cases of stock shortages we will advise if shipment will take place after 7 days or more. All orders are final after payment of invoice, they cannot be changed or amended.

Payment Methods

Payment can be made via direct bank transfer

Stock Availability

In cases of stock shortage we will endeavour to fill your order asap and will keep you up to date with any delays expected at the time of your order. These items will be placed on back order and sent out as soon as available.


All Olivia Madison products are to be resold in only approved businesses. Products should always retain the Olivia Madison branding and not be sold under any other name. Our products are not to be sold on ebay, amazon, craigslist or any other auction site.

Sales and Other Promotions

Sales and other promotions offered on the Olivia Madison website are not available to wholesale customers.


Due to the nature of our handmade and hand poured products there may be up to 3% variation on the stated weight used.